Review methodology

Review Methodology

Our testing team orders products through the shopping agent. We document the order date, agent fee, domestic shipping cost, QC photo turnaround, international shipping line, and delivery date. We compare packaging condition, item accuracy, and fit where relevant.

Our comparisons use a standard 2 kg parcel to Rotterdam, Netherlands. The item mix, line, quoted and billed charges and order dates are reported; departures from the reference parcel are identified rather than treated as equivalent conditions.

Scores use the full five-point scale: 5 excellent, 4 good, 3 adequate, 2 poor and 1 very poor. Processing, QC accuracy, packing and delivery are assessed separately, with the evidence behind deductions explained. Completing an order does not impose a minimum score of 4. A change to fees or shipping partners prompts reassessment, and any new order is dated.